Privacy policy

Last updated: 18.02.2025

Park Town Tutors (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with UK data protection law, including the UK GDPR.

1. Who we are

Park Town Tutors is a tutoring agency providing private tuition services to families and students in the UK. We operate remotely and do not have a physical office location.

If you have any questions about this policy, please contact us at:
Email: parktowntutors@gmail.co.uk

2. What information we collect

We may collect and process the following personal data:

For parents and students

  • Names

  • Email addresses and phone numbers

  • Student age, school year, and academic needs

  • Lesson preferences and progress notes

For tutors

  • Name and contact details

  • Qualifications and experience

  • DBS status (we do not store DBS certificates unless strictly necessary)

  • Availability and subject specialisms

3. How we collect information

We collect personal information when you:

  • Enquire through our website or email

  • Register for tutoring services

  • Communicate with us directly

  • Work with us as a tutor

4. How we use your information

We use personal data to:

  • Match students with suitable tutors

  • Arrange and manage tutoring services

  • Communicate about lessons, scheduling, and payments

  • Maintain safeguarding and quality standards

  • Comply with legal and regulatory obligations

We do not sell or rent personal data to third parties.

5. Lawful basis for processing

We process personal data under one or more of the following lawful bases:

  • Consent – where you have given clear permission

  • Contract – to deliver tutoring services

  • Legal obligation – safeguarding, tax, or regulatory requirements

  • Legitimate interests – operating and improving our services

6. Data sharing

We may share limited information with:

  • Tutors, where necessary to deliver tuition

  • Professional advisers (e.g. accountants)

  • Authorities if legally required

All data sharing is proportionate and secure.

7. Data storage and security

We take appropriate technical and organisational measures to protect personal data, including:

  • Secure digital storage

  • Restricted access to sensitive information

  • Regular review of data held

We retain personal data only for as long as necessary for its purpose.

8. Your rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise your rights, please contact us using the details above.

9. Complaints

If you have concerns about how we handle your data, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on our website with an updated revision date.